LIVE
⚡ OUTAGE DETECTED — Stellar Rift servers📧 2,847 apology emails dispatched💸 Refund links sent to affected players✅ Incident resolved — 4m 12s response time🔍 MONITORING — 3 Discord servers active⚡ OUTAGE DETECTED — Pixel Dungeon Online📧 1,203 players notified automatically💸 Stripe refund links delivered✅ Player satisfaction restored⚡ OUTAGE DETECTED — Stellar Rift servers📧 2,847 apology emails dispatched💸 Refund links sent to affected players✅ Incident resolved — 4m 12s response time🔍 MONITORING — 3 Discord servers active⚡ OUTAGE DETECTED — Pixel Dungeon Online📧 1,203 players notified automatically💸 Stripe refund links delivered✅ Player satisfaction restored
INCIDENT IN PROGRESS
✓ AUTO-RESPONSE ACTIVE

WHEN YOURGAME GOES DOWN,WE HANDLETHE FALLOUT.

Downcraft watches your Discord 24/7, detects player complaints the moment they flood in, and automatically dispatches apology emails with Stripe refund links— before you even know there's a problem.

⚡Get Early Access — $29/moSee how it works ↓
downcraft — incident-monitor
22:14:03Discord: 47 complaints detected in #support
22:14:04Pattern match: server outage (confidence: 97%)
22:14:04Querying affected players from last 2h...
22:14:05Found 2,847 active sessions during window
22:14:06Drafting apology + refund emails...
22:14:08Dispatched 2,847 emails with refund links ✓
22:14:08Incident handled. Response time: 4m 12s█

TRUSTED BY INDIE STUDIOS WORLDWIDE

Pixel ForgeVoid GamesArcane LabsNovaStar StudioEmber Works
< 5min
AVG RESPONSE TIME
97%
DETECTION ACCURACY
24/7
DISCORD MONITORING
$0
MANUAL EFFORT

HOW IT WORKS

THREE STEPS.
ZERO DRAMA.

01
🔍
MONITOR DISCORD

Downcraft connects to your Discord server and watches every channel in real time. No bots to configure, no webhook gymnastics — just connect and go.

Live since minute one
02
⚠️
DETECT COMPLAINTS

Our AI reads complaint patterns, support channel spikes, and rage-quit language to identify genuine outages vs. normal noise — with 97% accuracy.

97% detection accuracy
03
💌
AUTO-SEND APOLOGY + REFUND

Every affected player receives a personalized apology email with a Stripe refund link — automatically dispatched in under 5 minutes, no human needed.

Sent before you know it's down
💬
Discord
Complaint spike
→
🤖
AI Detection
Outage confirmed
→
📧
Email + Refund
Auto-dispatched
→
❤️
Happy Players
Churn prevented

THE DIFFERENCE

YOUR PLAYERS DON'T WAIT.
NEITHER SHOULD YOU.

Without Downcraft

  • ✗Player rage-posts flood Discord
  • ✗Hours pass before you notice
  • ✗Angry Steam reviews pile up
  • ✗Refund requests flood your support inbox
  • ✗Reputation damage is already done

With Downcraft

  • ✓Complaint spike detected instantly
  • ✓Apology emails sent in under 5 minutes
  • ✓Refund links delivered to every inbox
  • ✓Players feel heard and respected
  • ✓Churn prevented, reputation intact

JOIN THE WAITLIST

STOP LOSING PLAYERS
TO OUTAGES YOU MISSED.

Join indie studios already protecting their player relationships. Early access starts at $29/month.

⚡ Start Free Trial

No credit card required for trial · Cancel anytime